POLICIES

Booking Policy

Appointments cancelled less than 24 hours will be charged 50% of the service fee.

No call/no show appointments will be charged the full service fee.

Walk-in Policy

Walk-in appointments are welcomed; however, please note that priority is given to scheduled appointments. While we accommodate walk-ins, we honor pre-booked appointments first. Walk-in clients will be offered the next available time slot.

Sick and Illness Policy

If you have symptoms of a contagious illness like fever or cough, please reschedule your appointment. We require customers to be symptom free before visiting.

Waiting Area and Cutting Floor Policy

To ensure a smooth and professional experience for all clients, we kindly ask that everyone remains in the waiting area until your scheduled appointment time. If your child requires assistance, we ask that only one parent accompany them during their haircut.

Please respect the barber’s workspace by refraining from touching any barbering tools or equipment, and avoid entering or going behind the barber’s station at any time. Additionally, children should not enter or go behind the front desk.

Thank you for helping us maintain a safe, organized, and respectful environment for all.

Winter Weather/Inclement Weather Policy

  1. Closure Notification:

    -We will announce any closure due to weather conditions on our social media channels (I.e.Facebook and Instagram).

    -Clients with appointments on affected days will be contacted to reschedule.

  2. Rescheduling Appointments:

    -Clients are encouraged to reschedule their appointments if they feel it’s unsafe to travel in the current weather conditions.

    -No cancellation fees will be applied for appointments canceled due to inclement weather.

    -Our barbershop will strive to accommodate rescheduling requests promptly, considering the availability of both the clients and staff.